{"section":"known-issues","requestedLocale":"en","requestedSlug":"master-datas-scroll-endpoint-sometimes-returns-a-408-error","locale":"en","slug":"master-datas-scroll-endpoint-sometimes-returns-a-408-error","path":"docs/en/known-issues/Master Data/master-datas-scroll-endpoint-sometimes-returns-a-408-error.md","branch":"main","content":"## Summary\n\nIn some cases, when requesting large amounts of data through our scroll endpoint, Master Data will timeout. Executing the first call once more will result in success.\n\n## Simulation\n\nhttp://api.vtex.com/\\{\\{accountName\\}\\}/dataentities/\\{\\{acronym\\}\\}/scroll?isCluster=true&_size=250&_fields=email,firstName\n\nReceive a timeout\n\n\n## Workaround\n\nTimeouts can be mitigated by reducing the first request’s size. This can be done by adjusting the value, in this case from 1000 to 20:\n\n### Before \nhttp://api.vtex.com/\\{\\{accountName\\}\\}/dataentities/\\{\\{acronym\\}\\}/scroll?isCluster=true&_size=1000&_fields=email,firstName\n\n### After \nhttp://api.vtex.com/\\{\\{accountName\\}\\}/dataentities/\\{\\{acronym\\}\\}/scroll?isCluster=true&_size=250&_fields=email,firstName"}