{"section":"known-issues","requestedLocale":"en","requestedSlug":"magazine-luiza-orders-with-approved-status-on-the-marketplace-are-not-being-approved-on-vtex","locale":"en","slug":"magazine-luiza-orders-with-approved-status-on-the-marketplace-are-not-being-approved-on-vtex","path":"docs/en/known-issues/Connections/magazine-luiza-orders-with-approved-status-on-the-marketplace-are-not-being-approved-on-vtex.md","branch":"main","content":"## Summary\n\n\nSome orders with APPROVED status on the marketplace are not being approved on VTEX\n\n\n##\n\n## Simulation\n\n\nThese orders are stuck in the status \"Awaiting authorization to dispatch\" here at VTEX even though they are approved in the marketplace\n\n- Order approved Makertplace;\n- Order status was not updated to approved in OMS(VTEX);\n- Log doesn't show any errors in the flow;\n- Bridge doesn't show any error;\n\n ![](https://raw.githubusercontent.com/vtexdocs/known-issues/refs/heads/main/docs/en/known-issues/Connections/magazine-luiza-orders-with-approved-status-on-the-marketplace-are-not-being-approved-on-vtex_1.png)\n\n\n##\n\n## Workaround\n\n\nOpen a ticket requesting order update"}