{"section":"known-issues","requestedLocale":"en","requestedSlug":"magazine-luiza-orders-pending-dispatch-authorization-even-if-approved-by-marketplace","locale":"en","slug":"magazine-luiza-orders-pending-dispatch-authorization-even-if-approved-by-marketplace","path":"docs/en/known-issues/Connections/magazine-luiza-orders-pending-dispatch-authorization-even-if-approved-by-marketplace.md","branch":"main","content":"## Summary\n\n\nSome cases were identified where some orders, even approved in the marketplace, remained stuck awaiting dispatch at the OMS\n\n\n#### Simulation\n\n\nDescribe here what steps are needed to reproduce this behavior. Be careful not to expose confidential information, such as images or attachments.\n**Important:** This problem doesn't happen with all orders.\n\nOMS\n\n ![](https://vtexhelp.zendesk.com/attachments/token/Og610DmFNOXxq62mJ8Mi7KH0x/?name=image.png)\n\n\nMagazine Luiza\n\n ![](https://vtexhelp.zendesk.com/attachments/token/dO1rwzcpoXTv5KSHqRk0ddHVv/?name=image.png)\n\n\n\n\n#### Workaround\n\n\nReprocess orders with API"}