{"section":"known-issues","requestedLocale":"en","requestedSlug":"legacy-collection-import-timeout","locale":"en","slug":"legacy-collection-import-timeout","path":"docs/en/known-issues/Catalog/legacy-collection-import-timeout.md","branch":"main","content":"## Summary\n\n\nCurrently, when an user attempts to import data via the bulk insert skus button, if the sheet being used is too extensive, the process might fail.\n\n ![](https://raw.githubusercontent.com/vtexdocs/known-issues/refs/heads/main/docs/en/known-issues/Catalog/legacy-collection-import-timeout_1.png)\n\n\n\n\n\n\n\n##\n\n## Simulation\n\n\n1) Go to CMS --> Collections\n\n2) Create a new collection and a group Inclusion\n\n3) Use the \"Bulk Insert SKUs\" button to import data and select a sheet with, for instance, 65000 skus.\n\n4) A loading message will be shown for ~50s\n\n ![](https://raw.githubusercontent.com/vtexdocs/known-issues/refs/heads/main/docs/en/known-issues/Catalog/legacy-collection-import-timeout_2.png)\n\nAnd then the process will eventually fail.\n\n\n\n\n\n\n\n##\n\n## Workaround\n\n\n1) Use the side checkboxes for massively selecting Brands and/or Categories\n\n2) Gradually import using smaller sheet sizes"}