{"section":"known-issues","requestedLocale":"en","requestedSlug":"it-is-not-possible-to-settle-a-transaction-with-the-boleto-method-using-braspag","locale":"en","slug":"it-is-not-possible-to-settle-a-transaction-with-the-boleto-method-using-braspag","path":"docs/en/known-issues/Payments/it-is-not-possible-to-settle-a-transaction-with-the-boleto-method-using-braspag.md","branch":"main","content":"## Summary\n\n\nWhen the transaction with Boleto Bancário using the BrasPag connector is stuck in approved, payment in authorized and the API Settle the transaction is called, an error occurs in the capture due to the status is as settling, which does not allow the transaction to be effectively captured.\n\n\n    Message: The payment status is not ready to settle. Current Status Settling.\n\n\n\n\n## Simulation\n\n\nTo simulate it is necessary that the transaction is stuck in approved, which is not possible to force.\n\n\n\n## Workaround\n\n\nRequest engineering team to change transaction status to settle"}