{"section":"known-issues","requestedLocale":"en","requestedSlug":"installments-using-customer-credit-are-not-displayed-as-an-option-at-checkout","locale":"en","slug":"installments-using-customer-credit-are-not-displayed-as-an-option-at-checkout","path":"docs/en/known-issues/Payments/installments-using-customer-credit-are-not-displayed-as-an-option-at-checkout.md","branch":"main","content":"## Summary\n\n\nWhen registering a rule with an installment option, it does not appear in the checkout.\nThis happens because the installments displayed at checkout come from the gateway's installments call, which in the case of customer credit, considers all installments up to the value of the highest registered installment.\n\nIn other words, even if you only register a 4x installment option, options from 1 to 4 installments will be considered.\nThe native behavior is that if increasing the number of installments does not reduce the installment value, the installment will not be considered.\n\n\n\n##\n\n## Simulation\n\n\n\n1. Create a customer credit rule with only 4 installments option.\n2. Set a high interest rate (>50%).\n3. Verify that this installment option does not appear at checkout.\n\nExample:\n\nNumber of installments Rate (%) Installment value (R$)\n1x 0% 150\n2x 0% 75\n3x 0% 50\n4x 100% 187,50\n\n\nNone of these installments will be shown because it does not bring any advantage to the shopper, since the objective of someone paying in installments is to reduce the installment value.\n\n\n\n##\n\n## Workaround\n\n\nRegister all installments, but for those that you don't want to appear at checkout, set a very high-interest rate."}