{"section":"known-issues","requestedLocale":"en","requestedSlug":"individual-warehouse-inventory-exports-do-not-work-on-seller-portal-accounts","locale":"en","slug":"individual-warehouse-inventory-exports-do-not-work-on-seller-portal-accounts","path":"docs/en/known-issues/Catalog/individual-warehouse-inventory-exports-do-not-work-on-seller-portal-accounts.md","branch":"main","content":"## Summary\n\n\n\nWhen trying to export an individual inventory on a seller portal account a success message appears on the UI but the email never arrives.\n\n ![](https://raw.githubusercontent.com/vtexdocs/known-issues/refs/heads/main/docs/en/known-issues/Catalog/individual-warehouse-inventory-exports-do-not-work-on-seller-portal-accounts_1.png)\n\nHowever, if you try to export all the warehouses the problem does not happen.\n\n ![](https://raw.githubusercontent.com/vtexdocs/known-issues/refs/heads/main/docs/en/known-issues/Catalog/individual-warehouse-inventory-exports-do-not-work-on-seller-portal-accounts_2.png)\n\n\n\n## Simulation\n\n\n\n1. Try to export an individual warehouse on a seller portal account;\n2. Check that the email never arrives.\n\n\n\n## Workaround\n\n\nUse the general export."}