{"section":"known-issues","requestedLocale":"en","requestedSlug":"in-a-payout-split-scenario-when-the-amount-was-already-captured-the-gateway-no-longer-allows-a-cancellation-request","locale":"en","slug":"in-a-payout-split-scenario-when-the-amount-was-already-captured-the-gateway-no-longer-allows-a-cancellation-request","path":"docs/en/known-issues/Payments/in-a-payout-split-scenario-when-the-amount-was-already-captured-the-gateway-no-longer-allows-a-cancellation-request.md","branch":"main","content":"## Summary\n\n\nFor a split scenario, when the user makes a change order or even a simple cancelation after the payment has already been captured, the gateway no longer allows receiving a new UpdateAdditionalData.\nSo, in this case, the gateway will throw an exception called PayoutSplitWasAlreadyDone.\n\n\n##\n\n## Simulation\n\n\nTry canceling a transaction along with an updateAdditionalData after the transaction has captured its payment.\n\n\n##\n\n## Workaround\n\n\nFinish the transaction by capturing the remaining amount and then perform a total or partial refund of the transaction amount."}