{"section":"known-issues","requestedLocale":"en","requestedSlug":"group-by-delivery-method-on-sales-performance-not-working-as-expected","locale":"en","slug":"group-by-delivery-method-on-sales-performance-not-working-as-expected","path":"docs/en/known-issues/Analytics/group-by-delivery-method-on-sales-performance-not-working-as-expected.md","branch":"main","content":"## Summary\n\n\nWhen try to group by the Delivery Method on the Sales Performance Dash, an error shows up:\n_\"Unable to load data. Please click the button below to reload the information.\"_\n ![](https://raw.githubusercontent.com/vtexdocs/known-issues/refs/heads/main/docs/en/known-issues/Analytics/group-by-delivery-method-on-sales-performance-not-working-as-expected_1.png)\n\n##\n\n##\n\n## Simulation\n\n\n\n1. Try to group by Delivery Method.\n\n\n##\n\n## Workaround\n\n\nUse the OMS to extract this data."}