{"section":"known-issues","requestedLocale":"en","requestedSlug":"external-marketplace-prices-not-updated-after-promotion-start-or-end","locale":"en","slug":"external-marketplace-prices-not-updated-after-promotion-start-or-end","path":"docs/en/known-issues/Pricing & Promotions/external-marketplace-prices-not-updated-after-promotion-start-or-end.md","branch":"main","content":"## Summary\n\n\nWhen a promotion starts or ends, the prices in the external marketplace may not update correctly. This occurs because the Promotions or Pricing module does not automatically notify the broadcaster of affected products; therefore, there is no event for the marketplace to consume. As a result, the marketplace can display outdated prices, especially in large catalogs or accounts with many active promotions.\n\n\n#### Simulation\n\n\n\n- Create a promotion that changes the product price.\n- Activate and later deactivate the promotion.\n- Check the affected products in the marketplace — prices may remain outdated even after the promotion has ended.\n\n\n#### Workaround\n\n\nThe current workaround is to perform a price load into the affected marketplace connector, so their prices are updated in the marketplace."}