{"section":"known-issues","requestedLocale":"en","requestedSlug":"exporting-sku-images-for-accounts-starting-with-ht-or-p-get-this-character-cut-in-the-image-url-rows","locale":"en","slug":"exporting-sku-images-for-accounts-starting-with-ht-or-p-get-this-character-cut-in-the-image-url-rows","path":"docs/en/known-issues/Catalog/exporting-sku-images-for-accounts-starting-with-ht-or-p-get-this-character-cut-in-the-image-url-rows.md","branch":"main","content":"## Summary\n\n\nThe SKU image report, /admin/Site/ProdutoImagemExportacao.aspx, for accountnames that start with \"h\", \"t\" or \"p\", such as \"testaccount\", wil lshow a missing character in the export sheeto for the imageURL row.\n\n\n##\n\n## Simulation\n\n\n1 - for an account that starts with the mentioned initial characters, go to /admin/Site/ProdutoImagemExportacao.aspx and export a sheet for any sku that has at least 1 image.\n2 - open the exported sheet and check the column \"UrlImagem\": it'll be without the initial character\n\nFor instance, if the account is named \"testaccount\":\n\n ![](https://raw.githubusercontent.com/vtexdocs/known-issues/refs/heads/main/docs/en/known-issues/Catalog/exporting-sku-images-for-accounts-starting-with-ht-or-p-get-this-character-cut-in-the-image-url-rows_1.png)\n\n\n##\n\n## Workaround\n\n\nCreate a subaccount starting with another character (for instance, \"mytestaccount\") and access the export UI using this subaccount. The export then  will show the whole URL string without any incorrect trims."}