{"section":"known-issues","requestedLocale":"en","requestedSlug":"error-when-trying-to-open-my-cards","locale":"en","slug":"error-when-trying-to-open-my-cards","path":"docs/en/known-issues/Payments/error-when-trying-to-open-my-cards.md","branch":"main","content":"## Summary\n\n\nSome specific users are receiving the following error message when logging in to My Cards:\n\n\"There was an error trying to communicate with the system, try reloading the page.\"\n\n\n\n\n## Simulation\n\n\nIt is a specific and random scenario that happens only with certain users and the store needs to use graphql.\n\n\n\n## Workaround\n\n\nN/A"}