{"section":"known-issues","requestedLocale":"en","requestedSlug":"error-when-trying-to-export-a-large-number-of-vouchers","locale":"en","slug":"error-when-trying-to-export-a-large-number-of-vouchers","path":"docs/en/known-issues/Marketing & Merchandising/error-when-trying-to-export-a-large-number-of-vouchers.md","branch":"main","content":"## Summary\n\nThe voucher export (/admin/Site/Vale.aspx) today doesn't use asynchronous processing (with file sent by email) and this ends up causing large exports to return error to the user.\n\n## Simulation\n\n1. In admin, access the Catalog module.\n2. Browse through the menu Control of Campaigns > Vouchers.\n3. To export a large number of vouchers (more than 1000, approximately).\n\n\n## Workaround\n\n- __Option 1__: In the list itself apply filters (for data/status), reducing the number of registers.\n- __Option 2__: Redeem the vouchers through API."}