{"section":"known-issues","requestedLocale":"en","requestedSlug":"error-when-reaching-pages-over-333-on-a-entity-list-more-than-10000-documents","locale":"en","slug":"error-when-reaching-pages-over-333-on-a-entity-list-more-than-10000-documents","path":"docs/en/known-issues/Storage/error-when-reaching-pages-over-333-on-a-entity-list-more-than-10000-documents.md","branch":"main","content":"## Summary\n\n\nWhen the store has more than 10.000 documents, so more than 333 pages, when trying to reach the latest pages on CRM, there is a message error:\n\n    VTEX - Master Data: Ocorreu um erro inesperado no sistema. Por favor tente novamente, caso o erro persista entre em contato com a VTEX.\n\n ![](https://vtexhelp.zendesk.com/attachments/token/5wXQPX2etczf6IiyzGFLAtIvp/?name=inline1653316518.png)\n\n\n#### Simulation\n\n\n\n1. Go to a CRM on an entity with a lot of data (more than 10k documents);\n2. The error will happen when trying to reach a page that would retrieve the 10.000th document or over. Usually by page 334 (10000 / 30 = 333.33 ~~ 334)\n\n\n#### Workaround\n\n\nIf the store wishes to retrieve the latest data, they can use the Scroll documents API:\n\n- MasterData v1: https://developers.vtex.com/docs/api-reference/masterdata-api#get-/api/dataentities/-acronym-/scroll\n- MasterData v2: https://developers.vtex.com/docs/api-reference/master-data-api-v2#get-/api/dataentities/-dataEntityName-/scroll"}