{"section":"known-issues","requestedLocale":"en","requestedSlug":"error-when-publishing-dynamic-storage-data-entity","locale":"en","slug":"error-when-publishing-dynamic-storage-data-entity","path":"docs/en/known-issues/Storage/error-when-publishing-dynamic-storage-data-entity.md","branch":"main","content":"## Summary\n\n\nWhen the store creates or updates a Data Entity and then tries to publish it, the following error may occurs:\n\n\n    Unexpected error. Please try again or contact customer support.\n\n\n\n##\n\n## Simulation\n\n\n\n- Access the Dynamic Storage system / Data Structure application (https://my-account-here.ds.vtexcrm.com.br);\n- Access the Data Entities tab:\n ![](https://raw.githubusercontent.com/vtexdocs/known-issues/refs/heads/main/docs/en/known-issues/Storage/error-when-publishing-dynamic-storage-data-entity_1.png)\n\n- Click on the disk icon to publish the Data Entity that was created or updated:\n ![](https://raw.githubusercontent.com/vtexdocs/known-issues/refs/heads/main/docs/en/known-issues/Storage/error-when-publishing-dynamic-storage-data-entity_2.png)\n\n- Then the following message will be shown:\n ![](https://raw.githubusercontent.com/vtexdocs/known-issues/refs/heads/main/docs/en/known-issues/Storage/error-when-publishing-dynamic-storage-data-entity_3.png)\n\n    Unexpected error. Please try again or contact customer support.\n\n\n\n##\n\n## Workaround\n\n\nFor these scenarios, a workaround is to open a ticket for VTEX, so that we can validate a possible update of this account's cluster."}