{"section":"known-issues","requestedLocale":"en","requestedSlug":"error-generating-subscription-order-the-same-item-cannot-have-more-than-one-sla-selected","locale":"en","slug":"error-generating-subscription-order-the-same-item-cannot-have-more-than-one-sla-selected","path":"docs/en/known-issues/Order Management/error-generating-subscription-order-the-same-item-cannot-have-more-than-one-sla-selected.md","branch":"main","content":"## Summary\n\n\nIn subscription order scenarios where the same purchase item ends up divided into different entries, such as the purchase of 10 units of the same item being presented as 7 units (A) and 3 units (B), the execution flow of the subscription cycle may eventually choose different delivery methods between item A and B, even if they are the same SKU.\nIn this situation, the error \"The same item cannot have more than one SLA selected\" will be generated.\nThis cross-selection can happen when evaluating which is the cheapest delivery method for each item (A and B, separately).\n\n\n\n## Simulation\n\n\nSimulating this scenario requires a very complex combination of variables between the systems involved in the purchase flow.\n\n\n\n## Workaround\n\n\nN/A"}