{"section":"known-issues","requestedLocale":"en","requestedSlug":"duplicated-payments-with-the-same-information","locale":"en","slug":"duplicated-payments-with-the-same-information","path":"docs/en/known-issues/Payments/duplicated-payments-with-the-same-information.md","branch":"main","content":"## Summary\n\n\nDuplicated payments with the same information sent to the gateway, leading to transaction cancellation.\n\nIt is possible to confirm the scenario by checking some information, such as:\n\n\n- The error log returned in the transaction\n\nEx:\n\n**PaymentGateway**\n_Transaction value (111503.00) is not equal to payments sum (223006.00)._\n\n\n\n-\n\nUsing the API https://\\{accountName\\}.vtexpayments.com.br/api/pvt/transactions/\\{transactionId\\}/payments, check the number of objects in the transaction.payments array. If two objects are found, this KI fits with the scenario.\n\n\n\n#### Simulation\n\n\nIt is not possible to simulate\n\n\n#### Workaround\n\n\nThere is no workaround available."}