{"section":"known-issues","requestedLocale":"en","requestedSlug":"deleted-banner-may-still-appear-on-plp","locale":"en","slug":"deleted-banner-may-still-appear-on-plp","path":"docs/en/known-issues/Intelligent Search/deleted-banner-may-still-appear-on-plp.md","branch":"main","content":"## Summary\n\n\nDeleted banner may still appear in PLP and retrieved in the Banners route in the Intelligent Search API, even though it does not appear in the **Admin > Banners** anymore**.**\n\n\n#### Simulation\n\n\nFollow the steps hereafter to simulate the scenario:\n\n1. Execute the route Get list of banners registered for query using a search/filter that matches the deleted banner_._\n2. The route retrieves the banner.\n3. In the **Admin > Banners**, search for the banner retrieved in the API.\n4. The banner search returns no results.\n\n\n#### Workaround\n\n\nOpen a ticket with the CX team and include evidence to request the full deletion of the banner."}