{"section":"known-issues","requestedLocale":"en","requestedSlug":"decidir-partial-refunds-wrong-amount-is-being-refunded-to-the-customers","locale":"en","slug":"decidir-partial-refunds-wrong-amount-is-being-refunded-to-the-customers","path":"docs/en/known-issues/Payments/decidir-partial-refunds-wrong-amount-is-being-refunded-to-the-customers.md","branch":"main","content":"## Summary\n\nWhen a partial refund is issued through the Decidir connector, the amount actually refunded to the customer's credit card does not match the value displayed in the VTEX transaction. The transaction record appears correct in the admin, but the customer receives a different refund amount.\n\n## Simulation\n\nUnable to reproduce consistently. The discrepancy occurs due to a formatting mismatch in how the refund amount is sent to Decidir.\n\n## Workaround\n\nNot available."}