{"section":"known-issues","requestedLocale":"en","requestedSlug":"customer-information-is-not-saved-in-the-profile-system","locale":"en","slug":"customer-information-is-not-saved-in-the-profile-system","path":"docs/en/known-issues/Checkout/customer-information-is-not-saved-in-the-profile-system.md","branch":"main","content":"## Summary\n\n\nSometimes, the customer information from a new customer is not saved in the Profile System.\n\nChecking the order's interactions, there will be an event called \"Perfil do usuário salvo no Sistema de Perfis\" but when searching for the customer's email in Master Data, there will be no results.\n\n\n##\n\n## Simulation\n\n\nThere's no direct way to reproduce this scenario.\n\n\n##\n\n## Workaround\n\n\nN/A"}