{"section":"known-issues","requestedLocale":"en","requestedSlug":"create-seller-with-additional-information-is-returning-an-error","locale":"en","slug":"create-seller-with-additional-information-is-returning-an-error","path":"docs/en/known-issues/Marketplace/create-seller-with-additional-information-is-returning-an-error.md","branch":"main","content":"## Summary\n\n\n\nWhen trying to create a seller through Admin and fulfilling the optional Additional Information form, an error is returned like this:\n`The seller has been successfully added, but some information could not be saved.`\n ![](https://raw.githubusercontent.com/vtexdocs/known-issues/refs/heads/main/docs/en/known-issues/Marketplace/create-seller-with-additional-information-is-returning-an-error_1.png)\n\nDespite the message, the seller was not actually saved.\n\n\n##\n\n## Simulation\n\n\n\n1. Go to seller management and click create new seller;\n2. Fulfill all the information mandatory;\n3. Fulfill at least one information that is optional on the section Additional Information;\n4. Check that the error message will appear.\n\n\n##\n\n## Workaround\n\n\nFirst create the seller without the Additional Information.\nAfter the seller is created successfully, go back to it's setup and fulfill the Additional Information."}