{"section":"known-issues","requestedLocale":"en","requestedSlug":"cms-loyalty-value-settings-not-working","locale":"en","slug":"cms-loyalty-value-settings-not-working","path":"docs/en/known-issues/Catalog/cms-loyalty-value-settings-not-working.md","branch":"main","content":"## Summary\n\n\n\nCurrently, the loyalty value under the settings tab of the legacy CMS is not blocking/allowing the usage of such feature on the loyalty module.\n\n\n\n\n#### Simulation\n\n\nGo to mystore.myvtex.com/admin/Site/ConfigForm.aspx\n\nThere's a reward program checkbox under this tab\n\n ![](https://vtexhelp.zendesk.com/attachments/token/YrxEGPufx4nulpDiecqhCqlnC/?name=image.png)\n\nEven with it unchecked, if you configure a reward promotion or a value directly on a product, the credits will be given to the purchase, ignoring this setting on the admin.\n\n\n\n\n#### Workaround\n\n\nn/a"}