{"section":"known-issues","requestedLocale":"en","requestedSlug":"checkoutorderformownership-cookie-shipping-information-loss","locale":"en","slug":"checkoutorderformownership-cookie-shipping-information-loss","path":"docs/en/known-issues/Checkout/checkoutorderformownership-cookie-shipping-information-loss.md","branch":"main","content":"## Summary\n\nIn some cases, when advancing from checkout's `shipping` step to `payment` step, `CheckoutOrderFormOwnership` cookie loses address information leading to shipping data being masked.\n\n## Simulation\n\nSimulation in this case is not completely straightforward, the issue may or may not present itself.\n\n\n- In a store with `CheckoutOrderFormOwnership` cookie validation active;\n- Fill shipping information and proceed to payment step;\n- Shipping/Address data will be masked.\n\n## Workaround\n\nN/A. Contact Product Support asking to deactivate and report which of the cases it fits."}