{"section":"known-issues","requestedLocale":"en","requestedSlug":"catalog-error-exporting-the-report","locale":"en","slug":"catalog-error-exporting-the-report","path":"docs/en/known-issues/Catalog/catalog-error-exporting-the-report.md","branch":"main","content":"## Summary\n\n\n\n- An error message appears in the UI\n- Email: User receives two emails, one correct with the spreadsheet and another email with an error\n\n\n#### Simulation\n\n\nAdmin > Catalogo > Import and Export > All products >\nClick on export/import > Export to excel >\n\nErrors\n\n- An error message appears in the UI (print 01)\n- Email: User receives two emails, one correct with the spreadsheet and another email with an error (print 02)\n\n ![](https://vtexhelp.zendesk.com/attachments/token/nssU6EUTkqi1oEpWJfGNG4hZ3/?name=image.png)\n\nPRINT 02\n\n ![](https://vtexhelp.zendesk.com/attachments/token/IaqPe0pf0oUHatfDvp85FH2sQ/?name=image.png)\n\n ![](https://vtexhelp.zendesk.com/attachments/token/xsuPbF5tOdI7lXxaK3JMHlK0U/?name=image.png)\n\n\n\n#### Workaround\n\n\nThe email is sent correctly with the spreadsheet"}