{"section":"known-issues","requestedLocale":"en","requestedSlug":"cannot-save-card-in-mycards-when-the-payment-method-has-a-special-condition-with-subaccount","locale":"en","slug":"cannot-save-card-in-mycards-when-the-payment-method-has-a-special-condition-with-subaccount","path":"docs/en/known-issues/Payments/cannot-save-card-in-mycards-when-the-payment-method-has-a-special-condition-with-subaccount.md","branch":"main","content":"## Summary\n\nWhen the payment method used for the transaction of card validation has a special condition of the type \"account names\" (that includes a subaccount), the card cannot be saved in MyCard.\n\n## Simulation\n\n1. Create a payment method that has a special condition for the \"account names\" and select more than 1 account.\n2. Use this payment method for the transactions of card validation (the standard $1,50 transaction).\n3. Try to save a card in My Cards, from My Account.\n4. The card will not be saved and an error message will appear.\n\n## Workaround\n\nThere is no workaround for this issue. We recommend that the merchant uses a different payment method for card validation transactions, without the special condition of the type \"account names\"."}