{"section":"known-issues","requestedLocale":"en","requestedSlug":"campaign-promotions-not-working-at-the-search-when-multiple-campaigns-are-applicable","locale":"en","slug":"campaign-promotions-not-working-at-the-search-when-multiple-campaigns-are-applicable","path":"docs/en/known-issues/Intelligent Search/campaign-promotions-not-working-at-the-search-when-multiple-campaigns-are-applicable.md","branch":"main","content":"## Summary\n\n\nWhen more than one campaign value is present in the session/segment, promotions are not triggered correctly. None of the campaigns will be considered.\n\n\n#### Simulation\n\n\n\n- Create two campaigns for a given context;\n- Create a promotion with a percentage discount for any of these campaigns;\n- Login with a customer that is able to receive both campaigns;\n- Observe the Segment cookie with two campaigns, following the pattern `\"aaaaaaaa-aaaa-aaaa-aaaa-aaaaaaaaaaaa,bbbbbbbb-bbbb-bbbb-bbbb-bbbbbbbbbbbb\"` for its string;\n- Observe the promotion won't be applied to the expected products.\n\n\n#### Workaround\n\n\nThere's no workaround available, but the promotion will work properly if only a single campaign is applied to the context."}