{"section":"known-issues","requestedLocale":"en","requestedSlug":"builderhub-error-when-trying-to-publish-an-app","locale":"en","slug":"builderhub-error-when-trying-to-publish-an-app","path":"docs/en/known-issues/Apps/builderhub-error-when-trying-to-publish-an-app.md","branch":"main","content":"## Summary\n\nWhen trying to publish an app, you may encounter a builder-hub error. This intermitency normally happens in apps with self-dependency. You may see one of the following errors:\n\n\n```\nerror: node@4.x builder failed to install dependencies through yarn (retries=3)yarn errors:An unexpected error occurred: \"http://.vtexassets.com/_v/public/typings/v1//public/@types/: Request failed \\\"500 Internal Server Error\\\"\". vtex.builder-hub@0.309.0\n```\n\n\n OR\n\n```\nFailed to fetch pages build data for <app>@<version>. Caused by: timeout of XXXXms exceeded\n```\n\n## Simulation\n\nIt is not a simple problem to reproduce; it is intermittent.\nThe best way to check for intermittent issues is to see if other apps are crashing during the same time window on #vtex-io-3p-releases\n\n## Workaround\n\nThis may be solved after some retries, but if it persists, open a ticket to Product Support to solve it"}