{"section":"known-issues","requestedLocale":"en","requestedSlug":"amazon-silent-error-when-connecting-amazon-integration","locale":"en","slug":"amazon-silent-error-when-connecting-amazon-integration","path":"docs/en/known-issues/Marketplace Out/amazon-silent-error-when-connecting-amazon-integration.md","branch":"main","content":"## Summary\n\nWhen a seller attempts to configure the Amazon native integration but does not fill in the required FBA Classic data fields, a silent error occurs. No error message is displayed to the user. After clicking \"Connect\", the page loads indefinitely without any network request, preventing progression to Amazon Seller Central authorization.\n\n## Simulation\n\n1. Access VTEX Admin → Marketplace → Integrations Amazon\n2. Open native integration configuration form (component `NativeMkpConfig`)\n3. Fill the basic configuration fields\n4. Enable toggle `Use FBA Classic`\n5. Leave the `Dock ID` field empty (other FBA Classic data fields remain unfilled)\n6. Click \"Connect\"\n\n**Result:** Page loads indefinitely with no error message. Silent failure — no network request is triggered.\n\n## Workaround\n\nFill in all the data fields according to the features that are enabled in Amazon:\nIf the error persists after filling all data correctly according to your Amazon configuration, open a support ticket."}