{"section":"known-issues","requestedLocale":"en","requestedSlug":"amazon-order-does-not-integrate-correctly","locale":"en","slug":"amazon-order-does-not-integrate-correctly","path":"docs/en/known-issues/Connections/amazon-order-does-not-integrate-correctly.md","branch":"main","content":"## Summary\n\n\nAmazon order is not sent to OMS correctly or it does not follow the entire workflow correctly getting stuck at some stage.\n\n\n\n#### Simulation\n\n\nIn order to make the reservation for Amazon orders, the integration does not setup the deliveryChannel information.\n\nMost of the times the lack of this info has no impacts on the order, but in some error scenarios (like timeout to confirm the reservation) the logistics system needs this information to reprocess the order.\n\n\n#### Workaround\n\n\nN/A"}