{"section":"known-issues","requestedLocale":"en","requestedSlug":"amazon-listing-returns-code-13013-preventing-sku-creation","locale":"en","slug":"amazon-listing-returns-code-13013-preventing-sku-creation","path":"docs/en/known-issues/Connections/amazon-listing-returns-code-13013-preventing-sku-creation.md","branch":"main","content":"## Summary\n\nSome merchants are facing Amazon error Code #13013 when attempting to list products via the VTEX Amazon connector. The visible symptom is that affected SKUs fail to be created/associated in Amazon, and listings remain in error in Bridge/Listing. Reports span multiple accounts and SKUs.\n\n## Simulation\n\nVTEX account connected to Amazon marketplace and attempting to list products via Amazon Listing/Bridge.\n\n- Steps:\n  - Send product listing for one of the affected SKUs to Amazon through the VTEX Amazon connector.\n  - Observe return in Bridge/Listing: Amazon rejects with Code #13013 message indicating the SKU cannot be added because the product is not in the catalog or was removed, instructing to resend with original UPC/GTIN instead of a suggested ASIN and to check Seller Central progress or issues.\n\n\n    [Code #13013] Seu SKU não pode ser adicionado porque o produto não está no catálogo ou foi excluído. Verifique os dados do produto, corrija os erros e reenvie com o UPC/GTIN original em vez de um ASIN sugerido. Se você estiver publicando um produto em outro site da Amazon, talvez sejam necessárias algumas horas para que o anúncio esteja disponível. Verifique se há progresso ou problemas em sua conta de vendedor.\n\n## Workaround\n\nIs there a workaround for this bug? If yes, describe it here. If not, write \"N/A\" or \"There is no workaround available.\". Do not remove this section if there is no workaround, please."}