{"section":"faq","requestedLocale":"en","requestedSlug":"why-were-products-not-sent-to-the-marketplace","locale":"en","slug":"why-were-products-not-sent-to-the-marketplace","path":"docs/en/faq/marketplace/why-were-products-not-sent-to-the-marketplace.md","branch":"main","content":"Products reach the marketplace through two processes: the integration itself, which you can monitor in Integrations, and cataloging, which the marketplace owns.\n\n## Check integrations\n\nStart in Integrations. [Check the integration status of each product](/en/docs/tutorials/checking-integrations-in-bridge).\n\nIf a product is not registered, the marketplace setup may be incomplete. Review the [marketplace sales channel](/en/docs/tutorials/configuring-a-marketplace-trade-policy).\n\nCommon issues in Integrations include:\n\n- Inactive product.\n- SKU out of stock for the marketplace sales channel.\n- Invalid SKU price.\n- SKU without logistics for the marketplace sales channel.\n- Product without the reseller flag active for the marketplace sales channel.\n- SKU not in the collection sent to the marketplace.\n\nFix the item, wait for indexing, and monitor the product in Integrations.\n\n## Understand the cataloging process\n\nCataloging maps integrated products to the marketplace's categories and brands. Only the marketplace runs this step. VTEX cannot change it.\n\nThe process is usually manual and varies by marketplace. To confirm whether your product is being cataloged, contact the marketplace.\n\n## How to solve it\n\nFor these issues, [reprocess the product in Integrations](/en/docs/tutorials/checking-integrations-in-bridge)."}