{"section":"faq","requestedLocale":"en","requestedSlug":"why-are-my-products-out-of-stock-on-the-marketplace","locale":"en","slug":"why-are-my-products-out-of-stock-on-the-marketplace","path":"docs/en/faq/channels/why-are-my-products-out-of-stock-on-the-marketplace.md","branch":"main","content":"If the marketplace uses a sales policy not used by another marketplace or by the main stores, then the logistics must be configured for this new sales policy.\n\nThis is done in the dock configurations, where the sales policy must be selected in the **Sales Channel** field. Also check whether the dock is associated with at least one inventory and at least one shipper.\n\nAfter the configurations, it is necessary to index all products in the database, so that integration takes place.\n\n1. With the sponsor user, access the link `{{ACCOUNTNAME}}.vtexcommercestable.com.br/admin/Site/FullCleanUp.aspx`;\n2. Click on the button **Reindexar Base**.\n\nYou can monitor the status of the indexation and the status of the integration of the inventories. To do this, access the [indexation report](/en/tutorial/utilizar-o-relatorio-de-indexação) and the [Integrations module](/en/tutorial/bridge/).\n\n> ⚠️ If the sales channel is configured with a collection, it is necessary to verify that the item belongs to the collection. Otherwise, no item information will be updated on the partner.\n\n> ⚠️ If the store does not use a collection in the sales channel and the configuration is defined specifically in the product, it is necessary to verify if the product is set for sale in the desired channel. Otherwise, no item information will be updated on the partner."}