{"section":"faq","requestedLocale":"en","requestedSlug":"products-or-skus-are-not-integrating-with-vtex","locale":"en","slug":"products-or-skus-are-not-integrating-with-vtex","path":"docs/en/faq/marketplace/products-or-skus-are-not-integrating-with-vtex.md","branch":"main","content":"When the ERP has issues, products, SKUs, and orders often fail to reach VTEX. The integration is owned by the ERP, the store, or a partner agency, so ask the integration developer how to check the logs and how to fix the failure.\n\nVTEX does not send the catalog or the orders in this flow. It waits for the ERP to send the data. Identify who built the integration and investigate the error there."}