{"section":"tutorials","requestedLocale":"en","requestedSlug":"searching-for-transactions-on-payments","locale":"en","slug":"searching-for-transactions-on-payments","path":"docs/en/tutorials/payments/transactions-and-operations/lookups/searching-for-transactions-on-payments.md","branch":"main","content":"You can search for transactions in **Orders > Transactions** using customer data or payment identifiers.\n\nTo search for a transaction, follow the steps below:\n\n1. In the VTEX Admin, go to **Orders > Transactions**, or type **Transactions** in the search bar at the top of the page.\n2. In the search bar, enter one of the values listed below.\n\nTo return to the full list of transactions, delete the value from the search field.\n\nYou can search by:\n\n- **Customer email:** email address used in the purchase.\n- **Customer name:** first name, last name, or both, as registered in the order. The search is not case-sensitive.\n- **Customer identity document:** full document number, without punctuation. For Brazilian stores, this is the customer's CPF.\n- **Transaction code:** identifier of the transaction in the VTEX gateway.\n- **Payment TID:** identifier of the transaction with the connector.\n- **Payment ID:** identifier of the payment with the connector.\n\n## Transaction link in the order\n\nOn the order details page, click **See transaction details** to open the related transaction.\n\n![Transaction details link in the order](https://cdn.statically.io/gh/vtexdocs/help-center-content/refs/heads/main/docs/en/tutorials/payments/transactions-and-operations/lookups/searching-for-transactions-on-payments_1.png)\n\n## Payment TID and Payment ID\n\nSearches by Payment TID or Payment ID must include the complete value. Partial codes return no results. You can find these values in the transaction details:\n\n![Payment TID and Payment ID in the transaction details](https://cdn.statically.io/gh/vtexdocs/help-center-content/refs/heads/main/docs/en/tutorials/payments/transactions-and-operations/lookups/searching-for-transactions-on-payments_2.png)\n\nThese values represent the communication with the connector. Learn how to check each interaction in [Viewing transaction details in Orders](/en/docs/tutorials/how-to-view-the-orders-details).\n\n## Customer name\n\nSearch using the personal name registered in the purchase, not the company name or trade name. You can search by first name, last name, or both.\n\n## Customer identity document\n\nEnter the full document number without dots, dashes, or other punctuation.\n\n## Search by URL\n\nYou can also search by adding the `q` parameter to the Transactions page URL:\n\n`https://{accountName}.myvtex.com/admin/pci-gateway#/transactions?_sort=startDate`\n\nReplace `{accountName}` with your store's account name. To search, add `&q=` followed by the value. For example, to search for `500408`:\n\n`https://{accountName}.myvtex.com/admin/pci-gateway#/transactions?_sort=startDate&q=500408`"}