{"section":"tutorials","requestedLocale":"en","requestedSlug":"invalid-authentication-code","locale":"en","slug":"invalid-authentication-code","path":"docs/en/tutorials/vtex-cx-platform/vtex-cx-platform-overview/invalid-authentication-code.md","branch":"main","content":"If you have disabled and re-enabled two-factor authentication, and when logging into the platform the message \"Invalid authentication code\" appears, click on \"Learn More\" and follow these instructions:\n\n1. Access the Microsoft Authenticator app on your phone and select the profile.\n2. When selecting the profile, a new window will open. Click on the gear icon.\n3. A new window will open. Click on \"Remove account.\"\n4. After completing this process, follow the instructions provided on your login screen, under the section for setting up two-step verification."}