{"section":"tutorials","requestedLocale":"en","requestedSlug":"invalid-authentication-code","locale":"en","slug":"invalid-authentication-code","path":"docs/en/tutorials/weni-by-vtex/weni-by-vtex-overview/invalid-authentication-code.md","branch":"main","content":"If you have disabled and re\\-enabled two\\-factor authentication, and when logging into the platform the message \"\"Invalid authentication code\"\" appears, click on \"\"Learn More\"\" and follow these instructions:\n\n1. Access the Microsoft Authenticator app on your phone and select the profile.\n\n![](https://cdn.statically.io/gh/vtexdocs/help-center-content/refs/heads/main/docs/en/tutorials/weni-by-vtex/weni-by-vtex-overview/invalid-authentication-code_1.jpeg)\n\n2. When selecting the profile, a new window will open. Click on the gear icon.\n\n![](https://cdn.statically.io/gh/vtexdocs/help-center-content/refs/heads/main/docs/en/tutorials/weni-by-vtex/weni-by-vtex-overview/invalid-authentication-code_2.jpeg)\n\n3. A new window will open. Click on \"\"Remove account.\"\"\n\n![](https://cdn.statically.io/gh/vtexdocs/help-center-content/refs/heads/main/docs/en/tutorials/weni-by-vtex/weni-by-vtex-overview/invalid-authentication-code_3.jpeg)\n\n4. After completing this process, follow the instructions provided on your login screen, under the section for setting up two\\-step verification.\n\n![](https://cdn.statically.io/gh/vtexdocs/help-center-content/refs/heads/main/docs/en/tutorials/weni-by-vtex/weni-by-vtex-overview/invalid-authentication-code_4.png)"}