{"section":"tutorials","requestedLocale":"en","requestedSlug":"identify-errors-in-the-tax-receipt-tracking","locale":"en","slug":"identify-errors-in-the-tax-receipt-tracking","path":"docs/en/tutorials/orders/all-orders/identify-errors-in-the-tax-receipt-tracking.md","branch":"main","content":"In order to make sure the tax receipt tracking works properly, analyze the following items, which are the primary causes for malfunctioning:\n\n- Check whether the tracking number is incorrect\n- Check whether the tracking URL is incorrect\n- Check whether the transport company is incorrect\n- Access the tracking URL by entering the number on the browser and check whether you are accessing the tracking monitoring page\n- Check whether the transport company is on the [list of companies registered for tracking](/en/faq/which-transport-companies-enable-make-it-possible-to-track-delivery).\n\n_Adjust these items and follow up the triggering of the e-mails using the time line in the order._"}