{"section":"tutorials","requestedLocale":"en","requestedSlug":"how-order-authorization-works","locale":"en","slug":"how-order-authorization-works","path":"docs/en/tutorials/orders/orders-management-settings/how-order-authorization-works.md","branch":"main","content":"In the VTEX Admin, in **Store Settings > Orders > Order Authorization**, you can control and approve orders that have a price divergence in your store.\n\n![print_autorizacao_pedidos_EN](https://cdn.statically.io/gh/vtexdocs/help-center-content/refs/heads/main/docs/en/tutorials/orders/orders-management-settings/how-order-authorization-works_1.png)\n\nPrice divergence errors may occur in two main scenarios:\n\n- [Manual Discounts](/en/docs/tutorials/how-order-authorization-works#manual-discounts)\n- [Price Divergence](/en/docs/tutorials/how-order-authorization-works#price-divergence)\n\n## Manual Discounts\n\nThese are the orders originated in your store that have manual discounts applied by telesales operators, for example. \n\nIn the case of manual discounts, **Order Authorization** checks all items in the order by checking the discount for each item individually. The possible effects of this analysis are to deny, accept or create an authorization task. \n\nIf one or more products receive more than the maximum discount allowed, the entire order is canceled.\n\n## Price Divergence\n\nWhen the price defined by the seller is different from the price offered by the marketplace, orders may not be processed correctly. On VTEX, the **Order Authorization** flow allows you to control and automatically approve these orders with the [Price Divergence rule](/en/docs/tutorials/price-divergence-rule). \n\n### Learn more\n\n- [Price Divergence rule](/en/docs/tutorials/price-divergence-rule)\n- [Configuring Price Divergence rule](/en/docs/tutorials/configuring-price-divergence-rule)\n- [Marketplace strategies at VTEX](/en/docs/tutorials/marketplace-strategies-at-vtex)"}