{"section":"tutorials","requestedLocale":"en","requestedSlug":"construtor-de-vendas-api-integrated-chatbot","locale":"en","slug":"construtor-de-vendas-api-integrated-chatbot","path":"docs/en/tutorials/vtex-cx-platform/agent-builder/automation-flow/construtor-de-vendas-api-integrated-chatbot.md","branch":"main","content":"## Construtor de Vendas template\n\nThis is a communication solution for **listing projects, sending addresses, campaign materials, floor plans, creating leads with conversation history, and opening customer service cases in the Relationship module**. VTEX CX Platform provides digital solutions to automate conscious, open, and accessible communication. This template is a chatbot developed by VTEX CX Platform, using the [Construtor de Vendas API](https://docs.cvcrm.com.br/).\n\nWatch a demonstration to understand how the chatbot works and its business rules:\n[**Demonstration of the Chatbot Template CV @cvcrm | VTEX CX Platform**](https://www.youtube.com/watch?v=Pdis7GPSeiU)\n\n### Requirements\n\nTo begin using the integration, some information is needed to set up your chatbot:\n\n1. **Email and API Token for CV API Consumption**\n\nCreate a Token and Email to access the CV API. [Here’s how to create them.](https://suporte.cvcrm.com.br/kb/article/139171/como-gerar-um-token-painel-do-gestor)\n\n1. **Topics and Subtopics for Customer Service**\n\nTopics and subtopics are required to open a case in CV. For each menu option that will open a case in CV, provide the Topic ID and Subtopic ID.\n\nDo you have questions about creating topics and subtopics? [Watch the tutorial.](https://suporte.cvcrm.com.br/kb/article/159333/como-criar-um-assunto-e-subassunto-de-atendimento-painel-do-g)\","}