{"section":"tutorials","requestedLocale":"en","requestedSlug":"adding-a-viber-channel","locale":"en","slug":"adding-a-viber-channel","path":"docs/en/tutorials/weni-by-vtex/integrations/adding-a-viber-channel.md","branch":"main","content":"You can add your a Viber's public account as a channel on the platform.\n\n## Starting the process\n\nTo create the channel, click on **\"\"Apps > Discoveries\"\"** within your project:\n\n![](https://cdn.statically.io/gh/vtexdocs/help-center-content/refs/heads/main/docs/en/tutorials/weni-by-vtex/integrations/adding-a-viber-channel_1.png)\n\nThen, click the \"\"Add\"\" button, and a confirmation window will open.\n\n![](https://cdn.statically.io/gh/vtexdocs/help-center-content/refs/heads/main/docs/en/tutorials/weni-by-vtex/integrations/adding-a-viber-channel_2.png) ![](https://cdn.statically.io/gh/vtexdocs/help-center-content/refs/heads/main/docs/en/tutorials/weni-by-vtex/integrations/adding-a-viber-channel_3.png)\n\nYou can find the application under **My Apps**. By clicking on the indicated location in the image > **Configure**, a new window will open.\n\n![](https://cdn.statically.io/gh/vtexdocs/help-center-content/refs/heads/main/docs/en/tutorials/weni-by-vtex/integrations/adding-a-viber-channel_4.png)\n\nThe only requirement is the **Authorization Token** (called **application token** by the Viber team)\n\n![](https://cdn.statically.io/gh/vtexdocs/help-center-content/refs/heads/main/docs/en/tutorials/weni-by-vtex/integrations/adding-a-viber-channel_5.png)\n\nThe main process is to approve a Viber's public account and collect the application token.\n\n## Creating a Viber account\n\nInstall Viber's mobile app and go through the registration process for your mobile phone number.\n\nHaving a valid account, access [Viber's admin panel](https://partners.viber.com/login) and link it to a Public account.\n\n![PhonesNumber](https://cdn.statically.io/gh/vtexdocs/help-center-content/refs/heads/main/docs/en/tutorials/weni-by-vtex/integrations/adding-a-viber-channel_6.png)\n\nYou will receive a verification token on the mobile phone, confirm it too.\n\n![VerifyToken](https://cdn.statically.io/gh/vtexdocs/help-center-content/refs/heads/main/docs/en/tutorials/weni-by-vtex/integrations/adding-a-viber-channel_7.png)\n\nOn the left panel, select *Create Bot Account*\n\n![CreateBot](https://cdn.statically.io/gh/vtexdocs/help-center-content/refs/heads/main/docs/en/tutorials/weni-by-vtex/integrations/adding-a-viber-channel_8.png)\n\nFill all requirements presented and hit Create at the end of the page.\n\n![FillBotForm](https://cdn.statically.io/gh/vtexdocs/help-center-content/refs/heads/main/docs/en/tutorials/weni-by-vtex/integrations/adding-a-viber-channel_9.png)\n\nIt will take a few seconds to process and a new window will pop\\-up with the token needed.\n\n![FinalToken](https://cdn.statically.io/gh/vtexdocs/help-center-content/refs/heads/main/docs/en/tutorials/weni-by-vtex/integrations/adding-a-viber-channel_10.png)\n\n### Finish channel's setting\n\nNow go back to My apps > configure, paste the token and hit Submit.\n\n![](https://cdn.statically.io/gh/vtexdocs/help-center-content/refs/heads/main/docs/en/tutorials/weni-by-vtex/integrations/adding-a-viber-channel_11.png)\n\n![](https://cdn.statically.io/gh/vtexdocs/help-center-content/refs/heads/main/docs/en/tutorials/weni-by-vtex/integrations/adding-a-viber-channel_12.png)\n\n## Publish the account\n\nA final step is necessary on the Public account. Go to Viber's app on the mobile phone, open **More**, select **Discover** and open *Mine* tab. Select the page we just created and you'll see a **Publish** option, that's needed to be enabled so the page can be found in searches."}