{"section":"tutorials","requestedLocale":"en","requestedSlug":"accessing-a-client-abandoned-cart","locale":"en","slug":"accessing-a-client-abandoned-cart","path":"docs/en/tutorials/account-management/users/accessing-a-client-abandoned-cart.md","branch":"main","content":"The abandoned cart is a feature used for clients who are dropping a purchase. In such cases, the store can set an email that will be sent to the user, with the purpose of\nreminding him or her of the items that were not purchased.\n\nThe store can check some information about the items \"left\" in the cart using [Master Data](/en/docs/tutorials/master-data). For example:\n\n- SKUs\n- Quantity\n- Sellers\n- Cart status\n\nViewing these fields is very simple. Once logged in to your store Admin, just follow the steps below.\n\n1. In the Admin sidebar, click __Master Data__;\n\n  ![Carrinho Abandonado - 1 - EN](https://cdn.statically.io/gh/vtexdocs/help-center-content/refs/heads/main/docs/en/tutorials/account-management/users/accessing-a-client-abandoned-cart_1.jpg)\n\n2. Click the __Profile System__ Settings icon (gear);\n\n  ![Carrinho Abandonado - 2 - EN](https://cdn.statically.io/gh/vtexdocs/help-center-content/refs/heads/main/docs/en/tutorials/account-management/users/accessing-a-client-abandoned-cart_2.jpg)\n\n3. Make sure you are in the __Applications__ tab;\n\n  ![Carrinho Abandonado - 3 - EN](https://cdn.statically.io/gh/vtexdocs/help-center-content/refs/heads/main/docs/en/tutorials/account-management/users/accessing-a-client-abandoned-cart_3.jpg)\n\n4. Click Edit (Pencil icon) in the __Customers__ category;\n\n  ![Carrinho Abandonado - 4 - EN](https://cdn.statically.io/gh/vtexdocs/help-center-content/refs/heads/main/docs/en/tutorials/account-management/users/accessing-a-client-abandoned-cart_4.jpg)\n\n5. Select __\"Last Cart\"__ and __\"Cart\"__ from the __Listing Options__;\n\n  ![Carrinho Abandonado - 5 - EN](https://cdn.statically.io/gh/vtexdocs/help-center-content/refs/heads/main/docs/en/tutorials/account-management/users/accessing-a-client-abandoned-cart_5.jpg)\n\n6. Click __Save__.\n\n  ![Carrinho Abandonado - 6 - EN](https://cdn.statically.io/gh/vtexdocs/help-center-content/refs/heads/main/docs/en/tutorials/account-management/users/accessing-a-client-abandoned-cart_6.jpg)\n\nWith this, you can see the parameters of your customers' abandoned carts."}