{"section":"tracks","requestedLocale":"en","requestedSlug":"add-on-products","locale":"en","slug":"add-on-products","path":"docs/en/tracks/onboarding-guide/next-steps-after-the-go-live/add-on-products.md","branch":"main","content":"Add-on products are solutions offered by VTEX to meet the specific business needs. They can be purchased separately through a subscription agreement.\n\n> ⚠️ To implement the solutions below, contact our[ VTEX Sales Support](/en/docs/tracks/commercial-support).\n\n## VTEX Assisted Sales\n\n[Assisted Sales (SuiteShare)](/en/docs/tracks/what-is-suiteshare) is the solution created by VTEX to boost sales through WhatsApp. It allows you to attract new customers, integrate sales tools, and manage user service data and result metrics.\n\n![suitshare-en](https://cdn.statically.io/gh/vtexdocs/help-center-content/refs/heads/main/docs/en/tracks/onboarding-guide/next-steps-after-the-go-live/add-on-products_1.JPG)\n\n## VTEX Live Shopping\nVTEX Live Shopping allows creating online broadcasts for live demos of store product features. Direct and instantaneous interactions with customers improve public engagement with the brand and help increase sales performance.\n\n![live-shopping-en](https://cdn.statically.io/gh/vtexdocs/help-center-content/refs/heads/main/docs/en/tracks/onboarding-guide/next-steps-after-the-go-live/add-on-products_2.JPG)\n\nTo schedule an app demo with an expert, go to the [VTEX Live Shopping](https://vtex.com/us-en/live-shopping/#contact) page.\n\n## VTEX Personal Shopper\n\nVTEX Personal Shopper allows offering a direct, personalized service between the customer and the sales associate, bringing the physical store shopping experience to the digital environment. The sales associate can show products, make recommendations, and answer customers' questions through this app. They can also add items to the shopping cart during a video call.\n\n![personal-shopper-en](https://cdn.statically.io/gh/vtexdocs/help-center-content/refs/heads/main/docs/en/tracks/onboarding-guide/next-steps-after-the-go-live/add-on-products_3.JPG)\n\nTo schedule an app demo with an expert, go to the [VTEX Personal Shopper](https://vtex.com/us-en/vtex-personal-shopper/#contact) page.\n\n## VTEX Pick and Pack\n\nVTEX Pick and Pack is a solution for managing and ensuring complete visibility throughout the fulfillment process, from picking and packing products in physical stores or warehouses to their delivery at pickup points or customer locations.\n\n**VTEX Pick and Pack** consists of: \n\n- [Pick and Pack app](/en/docs/tutorials/vtex-pick-and-pack-fulfillment): Manages orders in the store or warehouse, allowing you to customize the order picking method, select packaging types per product, and remove or add products according to the store's inventory.\n\n- [Last Mile app](/en/docs/tutorials/vtex-pick-and-pack-last-mile): Coordinates the shipping of packages from warehouses or stores to the customer's address by creating efficient delivery routes, selecting available drivers, and tracking the exact location of the order.\n\n![pick-and-pack-en](https://cdn.statically.io/gh/vtexdocs/help-center-content/refs/heads/main/docs/en/tracks/onboarding-guide/next-steps-after-the-go-live/add-on-products_4.JPG)\n\nTo watch an app demo or schedule a custom service with an expert, go to the[ VTEX Pick and Pack](https://content.vtex.com/en/pick-and-pack/) page. \n\n## VTEX Sales App\n\nWith [VTEX Sales App](/en/docs/tracks/vtex-sales-app-basic-settings), sales associates from physical stores can expand their sales possibilities by integrating inventory data between physical and online stores while offering complete face-to-face monitoring of the customer's purchasing process. The app allows you to:\n\n - Access information and sell products from your store and different locations, such as branch stores, partner stores, or distribution centers ([endless aisle](/en/docs/tracks/endless-aisle)).\n - Suggest products based on the customer profile.\n\n- Offer instant delivery options, scheduled pickup, or delivery at the customer's location.\n\n- Manage performance metrics for each sales associate.\n\n ![sales-app-en](https://cdn.statically.io/gh/vtexdocs/help-center-content/refs/heads/main/docs/en/tracks/onboarding-guide/next-steps-after-the-go-live/add-on-products_5.JPG)\n\nTo watch an app demo or schedule a custom service with an expert, go to the[ VTEX Sales App](https://assets.vtex.com/sales-app/) page.\n\n## VTEX Shipping Network\n\n> ⚠️ VTEX Shipping Network and VTEX Shipping Network Correios solutions are exclusive to Brazil.\n\nExplore options for shipping products to all regions of Brazil with [VTEX Shipping Network](/en/docs/tutorials/ready-to-dispatch) and **VTEX Shipping Network Correios**.\n\n**VTEX Shipping Network** offers the option of connecting carriers to create an integrated delivery network. With currently over 20 partners, it provides customers with the best cost and delivery time options.\n\n![shipping-network-en](https://cdn.statically.io/gh/vtexdocs/help-center-content/refs/heads/main/docs/en/tracks/onboarding-guide/next-steps-after-the-go-live/add-on-products_6.png)\n\nLearn more on the [VTEX Shipping Network](https://vtex.com/br-pt/shipping-network/) page.\n\n## VTEX Shipping Network Correios\n\n[VTEX Shipping Network Correios](/en/docs/tutorials/vtex-shipping-network-correios-faq) is a partnership between VTEX and Correios, the primary postal service in Brazil. This solution allows stores to use PAC and SEDEX shipping services directly through the VTEX Admin with special rates, thereby reducing operational shipping costs.\n\n![image6](https://cdn.statically.io/gh/vtexdocs/help-center-content/refs/heads/main/docs/en/tracks/onboarding-guide/next-steps-after-the-go-live/add-on-products_7.png)\n\nRequesting this solution is simple and can be done in a few minutes. To do so, accept the Terms and Conditions and [enable](/en/docs/tutorials/vtex-shipping-network-correios-activation) the solution in the store's Admin. These are the features available in the VTEX Shipping Network Correios:\n\n- Synchronization of shipping tables between Correios and VTEX. Every update made by Correios is automatically displayed in the VTEX environment.\n- Shipping tracking automatically updated and added to orders.\n- Shipping labels available to be printed via the VTEX Admin ([Ready to Dispatch](/en/docs/tutorials/ready-to-dispatch) module) or via [API](https://developers.vtex.com/docs/guides/vtex-shipping-network-labels-integration) for integration with external systems (e.g., ERP, WMS).\n- Direct communication channel with Correios in the Admin through the [Information request](/en/docs/tutorials/deliveries-progress-vtex-shipping-network#solicitar-informacoes-do-pedido-aos-correios).\n\nLearn more on the [VTEX Shipping Network Correios](https://vtex.com/br-pt/shipping-network-correios/) page.\n\n## VTEX Shield\n\n[VTEX Shield](/en/docs/tutorials/vtex-shield) offers additional, customizable protection layers for stores that prioritize platform resilience and the security standards guaranteed by VTEX's existing security [certifications and practices](https://vtex.com/br-pt/security/security-practices/).\n\nWhen requesting VTEX Shield, you can choose from the following features:\n\n* [Security Monitor](/en/docs/tutorials/vtex-shield#security-monitor)\n* [Web Application Firewall (WAF)](/en/docs/tutorials/vtex-shield#web-application-firewall-waf)"}