{"section":"announcements","requestedLocale":"en","requestedSlug":"2026-10-27-pago-complement-download-now-available-in-vtex-admin","locale":"en","slug":"2026-10-27-pago-complement-download-now-available-in-vtex-admin","path":"docs/en/announcements/2026/october/2026-10-27-pago-complement-download-now-available-in-vtex-admin.md","branch":"main","content":"> ⚠️ This feature is only available for clients billed in Mexico.\n\nClients billed in Mexico can now download their **complemento de pago** (a Mexican fiscal document that confirms an invoice payment has been received) directly in the VTEX Admin, on the **Invoices** page. The Tax Administration Service (SAT) requires this document for invoices issued under the installment or deferred payment method (PPD).\n\n## What has changed?\n\nPreviously, the complemento de pago was sent only by email right after it was issued. Now, you can also download it from the VTEX Admin, which makes the document easier to access whenever you need it.\n\nThe document becomes available in the VTEX Admin after it has been successfully issued and returned through the applicable fiscal integration flow.\n\n## What needs to be done?\n\nTo download the complemento de pago, follow these steps:\n\n1. In the VTEX Admin, click your avatar, identified by your email initial, in the top right corner of the screen.\n2. Go to **Billing > Invoices**.\n3. Find the desired invoice and click **Open Invoice**.\n\nTo learn more, see the article [Downloading VTEX invoices](https://help.vtex.com/docs/tutorials/downloading-vtex-invoices)."}