{"section":"announcements","requestedLocale":"en","requestedSlug":"2026-07-14-partial-mode-new-flow-in-post-purchase-payment-operations","locale":"en","slug":"2026-07-14-partial-mode-new-flow-in-post-purchase-payment-operations","path":"docs/en/announcements/2026/july/2026-07-14-partial-mode-new-flow-in-post-purchase-payment-operations.md","branch":"main","content":"To provide more flexibility and control over post-purchase payment operations, VTEX has launched the **Partial** payment processing mode.\n\n## What has changed?\n\nPreviously, post-purchase payment operations (settlements, cancellations, and refunds) were only performed in **Total** or **Hold** modes, without the option to perform partial operations (with amounts lower than the order total) directly with the payment provider connector.\n\nWith the new **Partial mode**, each settlement, cancellation, or refund request is automatically sent to the connector, enabling faster financial management, lower operational costs, and a better post-purchase experience for customers. This mode doesn't support [split payment](https://help.vtex.com/docs/tutorials/split-payment) transactions.\n\nFor more information on how each mode works, see [Post-purchase payment operations](https://help.vtex.com/docs/tutorials/post-purchase-payment-operations).\n\n## What needs to be done?\n\nThis feature is already available for all VTEX accounts. If you want to use the **Partial mode** in any of the payment connectors configured in your store, contact [VTEX Support](https://help.vtex.com/docs/tutorials/opening-tickets-to-vtex-support#log-in-to-your-account) to request activation in your account.\n\n> ⚠️ Before requesting the **Partial mode** configuration, check with your payment provider to see if the connector you are using supports multiple partial operations."}