{"section":"announcements","requestedLocale":"en","requestedSlug":"2020-12-07-empower-your-customers-with-the-new-reviews-and-ratings-app","locale":"en","slug":"2020-12-07-empower-your-customers-with-the-new-reviews-and-ratings-app","path":"docs/en/announcements/2020/december/2020-12-07-empower-your-customers-with-the-new-reviews-and-ratings-app.md","branch":"main","content":"Give your customers a voice by allowing them to rate products and make more assertive decisions based on ratings from other users. Enhance the credibility of your products and increase your conversion rate as a result.\n\nThe application is available in the [VTEX App Store](https://apps.vtex.com) and can be downloaded for free by all stores running on VTEX IO. \n\n## What are the capabilities?\n\n- Displays the average user rating on each product page and full reviews on each product detail pages;\n- Allows you to moderate reviews: approve product reviews before they are published on the product page;\n- Allows you to configure your store to enable anonymous reviews.\n\n![Reviews and Ratings - Printscreen](https://cdn.statically.io/gh/vtexdocs/help-center-content/refs/heads/main/docs/en/announcements/2020/december/2020-12-07-empower-your-customers-with-the-new-reviews-and-ratings-app_1.png)\n\n## What are the advantages?\n- Allows your customer to be more confident and assertive when shopping, based on ratings from other users;\n- Gives your products more reliability;\n- Influences purchase decisions: positive reviews increase customer confidence and boost your conversion rate;\n- Enhances your Google Ranking (SEO) due to the customer reviews.\n\n## How to start using it?\n\nAccess the [VTEX App Store](https://apps.vtex.com/vtex-reviews-and-ratings/p) and follow the app’ step by step installation as highlighted in the [technical documentation](https://vtex.io/docs/components/all/vtex.reviews-and-ratings@2.2.1/)."}