{"section":"announcements","requestedLocale":"en","requestedSlug":"2020-04-09-customer-credit-optimize-processes-with-bulk-operations","locale":"en","slug":"2020-04-09-customer-credit-optimize-processes-with-bulk-operations","path":"docs/en/announcements/2020/april/2020-04-09-customer-credit-optimize-processes-with-bulk-operations.md","branch":"main","content":"Customer Credit is an app that provides credit for trusted e-commerce customers. This amount can be used as a payment method to buy items from the store - transformed into invoices in the system.\n\nIn April 2020 VTEX launched two new features for Customer Credit:\n\n- Invoices bulk update;\n- Accounts bulk import and update.\n\nThe new features allow retailers to update the app information in a more agile way, optimizing their e-commerce processes.\n\n## What changes\n\nBefore that, retailers had to manually create an account for each customer that would be included in the credit system. They also needed to manage the invoice information, one by one.\n\nBoth operations are now automated by the data import system in the Admin.\n\n## How does it work\n\nIn both cases, the information is entered into the system using a CSV file.\n\nVTEX has a CSV file template to facilitate the process. Retailers must download this template from the Admin and fill it in without changing its structure.\n\nIn the case of invoices, just update the information in the columns. When creating new accounts, retailers must enter all the data required to add new customers to their bases.\n\nIn addition, it is worth mentioning that the two new features do not exclude the possibility of making the changes manually. The information update can be done via Admin, spreadsheet or API.\n\nTo learn how to use the two new features, [check out our Customer Credit track](/en/docs/tracks/installing-customer-credit), in which you will find the step by step for both processes."}