News

Get Order and List Orders APIs may now return orders with the null status

Cris David
Cris David
Created at
12/28/2018

As of January 30, 2019, requests to the Get Order and List Orders APIs may return orders with the null status. That result wasn’t previously available while using the referred APIs.

Main advantages

The new status allows order closing, even when the Workflow is facing stability issues. Before that change, the Workflow (our order status management system) would impact the checkout system, preventing orders to be closed properly. Now, orders are closed as they're supposed to, and get the null status until the incident is resolved.

In other words, the new status is responsible for the Workflow's optimization and makes the order closing process more stable.

What you need to do

You must review all your store’s integrations that use the Get Order and List Orders (like ERP integrations, for example). The ones that, for any reason, are not ready to receive the new response must be adjusted before January 30.

Still got questions?
Ask the community
Find solutions and share ideas in VTEX's community.
Talk to our experts
Get in touch if you have something specific to ask about the platform.
  • PT
  • ES
VTEX website