Gift list does not load

Products & SKU

Open
Thomas Low-Beer

Thomas Low-Beer

Last updated

Summary

The URL of a gift list is the combination of all the SKUs selected when creating the list. However, URLs with more than 7 thousand characters are not indexed by Solr – the indexing system used by VTEX.

This limitation is not directly related to the number of items in a list, but to the size of the URL. I.e., you can have lists with more products that will not time out with the indexer.

Simulation

Select a large number of items for a list so that the resulting URL has more than 7 thousand characters.

Workaround

If possible, edit the list and reduce the number of items selected.

If you cannot access the list, contact VTEX support and ask for it to be deleted.