VTEX login via e-mail and password now features reCAPTCHA, which makes store access more secure.
We use Invisible reCAPTCHA, a Google technology that determines when it's necessary to confirm whether the access attempt is being made by a robot or a human.
This means that the confirmation request may or may not appear, depending on several variables. If someone tries to enter your store using an anonymous browser tab, for example, reCAPTCHA will fire.
With this change, VTEX no longer prevents user access after 3 incorrect attempts, since security is guaranteed by reCAPTCHA.